zu Academy will be running an interactive workshop focused on Design Thinking, with symposium participants looking at specific empathy artifacts such as empathy maps, service blueprints, and journey maps. Workshop participants will learn various strategies and tactics to implement in their practices in order to better understand their customers’ needs and gain a deeper understanding of the power of user centred design.
zu’s Strategy Director, Albert Jame, will lead the facilitated two-hour workshop and presentation focused on empathy and user engagement. Jame has been at zu for over 20 years and has been the driving force behind Design Thinking and user centric strategy at zu.
zu is a design strategy and development firm, based in Saskatoon. For over 25 years, zu has been a relentless advocate for human centred design in the field of web and application development. zu Academy is the training and capacity development division where they teach individuals and organizations how to disrupt themselves by implementing Design Thinking in their day-to-day problem solving.
Visit https://www.zu.com/academy to learn more.