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Accessibility for Ontarians with Disabilities Act

The compliance date for the Accessibility Standards for Customer Service is January 1, 2012. The new legislation mandates business owners to implement new company policies, practices and procedures, and company-wide employee training by that date.

In order to help you and your business comply with this new legislation, read the article, AODA update: It's Time to Get Ready, by Bob Topping, a Canadian architect who for 25 years has worked in the areas of accessibility issues and universal design through his consulting company, DESIGNABLE ENVIRONMENTS Inc.

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